Track Your Order

Tracking information is sent by email once it becomes available from the fulfilment carrier.

Open your dispatch email and use the tracking link or tracking number provided. It can take a short time after dispatch for the first carrier scan to appear.

If your tracking has not updated for an extended period, or you have not received tracking information after your order has entered fulfilment, email thornefordstore@outlook.com with your order number and we will investigate.

Orders containing multiple items may be split into more than one parcel, so you may receive more than one tracking number.